Returns are confirmed within 2 days of receiving the package at our warehouse.
Once your return is accepted, the reimbursement, exchange or credit will be issued within 7 days of our services accepting your return.
Cost of returning the product has to be borne by the buyer.
Feel free to contact our support agents via +94 778 64 44 64 (voice | WhatsApp | viber | imo) for more details.
We do accept exchanges and they follow the same conditions as returns
In order to ask for an exchange, please mention that you would like your item to be exchanged with another item when preparing your return with our support.
We
do accept returns in respect to the following conditions:
- The item must have been sold on our online store
- The item shouldn't have been used in any way
- The return or exchange request is made within 24 hours of delivery
- Acceptance of returns / exchanges will be decided by the management
- Time
taken to replace the product may depend on the availability of the relevant
product / item as well.
For further details and to ask for a return, please contact our support via +94
778 64 44 64 (voice | WhatsApp | viber | imo).
